In this first of a four-part series, we explore how Emotional Intelligence provides mediators with skills to more effectively communicate and improve interactions and outcomes in the mediations setting. In this workshop, we will explore the key competencies of Emotional Intelligence and identify how they impact our effectiveness as mediators, and will consider methods for optimizing the emotional climate in mediation processes.
For more information please contact Dr. Corine Frankland, Coordinator of Mediation and Alternative Dispute Resolution at Corine.Frankland@hed.nm.gov or (505) 365-3915.